Contact Us
Business Information
Ivaelle is owned and operated by PASSIONADS CO., LIMITED.
| Brand | Ivaelle |
| Legal entity name | PASSIONADS CO., LIMITED |
| Registered office | FLAT/RM 1605 HO KING COMMERCIAL CENTRE 2-16 FA YUEN STREET MONGKOK KOWLOON, HONG KONG |
| Customer support email | contact@ivaelle.com |
| Website | https://ivaelle.com/ |
| Business hours | Monday–Friday, 9:00 AM–6:00 PM (UTC+8) |
Email us
Write to the address shown in the footer. Include your order number if your question is about an order, and a photograph if something arrived damaged — it saves a round trip.
How quickly we reply
Messages sent on a business day are normally answered within one business day, and always within two. If your message needs a courier enquiry we will still reply straight away to confirm we have it, then follow up when the carrier responds.